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Les Martel, Ph.D

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When Medical Team Leadership Becomes Frontline Chaos Management

by Les Martel, Ph.D posted in Frontline Support


Routine to remarkable----overnight. That’s what has happened to frontline medical triage with the rapid, unprecedented and unrelenting onset of the COVID-19 pandemic. EMT, ER and ICU staff are well-trained to handle emergency crises of all types, just not of this magnitude, intensity and duration. Medical team leaders face life threatening issues on a regular basis, but not to their own lives at the very same time. Their training and experience prepare them to rapidly assess, execute and adjust medical protocols to fit the needs of a medical crisis, and then usually the crisis ends. Reports from the frontlines of the COVID-19 pandemic have medical professionals describing themselves as “soldiers in the fog of war” physically exhausted and emotionally overwhelmed.

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