Executive coaching is an essential talent development lever that contributes to the success of organizations, especially those in the healthcare industry which faces unprecedented challenges today. According to the Human Resource Executive, healthcare leaders’ top priorities in 2021 are employee wellbeing, leadership development, and overall employee experience. Due to the stressors of the pandemic, healthcare leaders spanning all sectors are experiencing increased feelings of burnout and declining mental health.
Healthcare organizations across the globe have spent the last year and a half trying to navigate their team through the COVID-19 pandemic and its tribulations. What is clear, is that those organizations who coalesced around a common purpose, aligned around the patient, and managed obstacles with strong leadership weathered the crisis better. Those without were bogged down by stress, overwhelm, and burnout. According to Mental Health America, 93% of healthcare workers are still experiencing heightened stress during the pandemic. Likewise, a large majority reported experiencing anxiety (86%), frustration (77%), exhaustion and burnout (76%), and overwhelm (75%).
Physician and nurse burnout is a severe issue that’s been plaguing the healthcare industry for years. Recognized by the World Health Organization as a syndrome resulting from chronic distress, physician and nurse burnout is a serious occupational phenomenon that has been accelerated and intensified by the COVID-19 pandemic.
Leadership development training for leaders in healthcare is crucial to accelerate individual, team, and business performance. During these tumultuous times, effective leadership supports the well-being and morale of teams and patients. In fact, ensuring that healthcare leaders are equipped with the right skills and mindset to be in a position of positive influence is at the forefront of many healthcare organizations’ priorities. Consequently, 52% of these organizations are currently naming physician and leader alignment as their top investment priority. Yet the same Huron survey shows that 21% of respondents report not having a leadership strategy in place.
As we enter the third wave of COVID-19, we are once again facing an uncertain future for leaders at all levels. One thing, though, is certain and that is the enormous impact of the pandemic on physician leaders. Physician leadership, which has always played a role in the alignment between hospital administration, medical staff, and the communities served, has become increasingly important as hospitals and health systems around the country embark on or continue efforts to strategically integrate with physicians. However, developing physician leaders can be a difficult undertaking. As we knew, before COVID-19, the skills that make a physician a fabulous doctor, don't necessarily correlate with being a successful leader.
The challenges resulting from the pandemic have overwhelmed even the most skilled and experienced leaders, whether they are physicians or not. The challenges demand navigating volatile, uncertain, complex and ambiguous conditions — a situation often referred to as VUCA. Physician leaders today need to shift constantly and decide in an instant with limited data — to be agile and adaptive.
Collaboration in healthcare teams is becoming the “go-to” strategy for solving some of the thorniest problems facing the industry. While critical to success, collaboration is no easy task. Clinical care and medical research have become more complex and specialized, requiring multi-disciplinary teams to come together often from multiple organizations. Healthcare systems, biotechnology, and pharmaceutical companies, and health technology start-ups are forming, merging, and/or being acquired at an increased pace. Because of this, administrative, clinical, and executive teams are being tasked with collaborating in new and different ways.
At The Leadership Development Group (TLD Group) we believe workplaces, especially those in the health ecosystem, have entered a pivotal moment in time. COVID-19 has further heightened challenges around employee mental health and well-being in workplaces. Intrigued by the topic, we enlisted the help of expert Z. Colette Edwards, MD, MBA, Humana’s National Medical Director, Associate Health and Well-Being.
In this blog, Colette shares her insights for leaders looking to open the door to more conversations around stress and mental health within their organizations.
Across the healthcare sector, patient care is at the center of all that we do. Based on our leadership development and executive coaching work with health systems, we know that authentic and collaborative leadership is the key to providing and advancing high-quality, value-based care.
Executive Coaching is designed as a thought-provoking and creative process that inspires leaders to maximize their personal and professional potential. At TLD Group we take our commitment to this philosophy seriously. As a health ecosystem talent development firm, we have designed our coaching solutions specifically with health industry leaders in mind.
May is Mental Health Awareness Month and The Leadership Development Group (TLD Group) took an opportunity to interview Laura Marsh, MD, Executive Director, Mental Health Care Line for the Veteran Affairs Medical Center in Houston, TX. Dr. Marsh, a geriatric psychiatrist and a neuropsychiatrist whose background is in neurological conditions with psychiatric complications, is also Professor, Menninger Department of Psychiatry, Baylor College of Medicine in Houston.
In this blog, Dr. Marsh shares her recommendations for leaders looking to move the needle on mental health initiatives within their own communities. Below is a preview of the longer interview.