Our Blog

Organizations serving older adults, including long term care, home care, hospice, and community based services, are operating under sustained staffing shortages, reimbursement pressure, and regulatory oversight. Unlike episodic care environments, eldercare organizations deliver continuous, relationship based care where stability is foundational rather than optional. Yet stability is precisely what many systems are struggling to maintain.

Across healthcare organizations, leadership expectations continue to rise. Leaders are asked to engage teams, navigate complexity, and sustain performance in environments defined by constant change. At South Shore Health, one leader recognized that meeting these demands required a more intentional and structured approach to leadership development.

Imagine this: you are the Chief Human Resources Officer (CHRO) of a large health plan and you’ve just been told that the CEO has announced, unexpectedly, that they’ll be retiring in six months. You have no successor in place, nor a plan for any of their incumbents. Soon, there will be an empty executive role to fill, and even the most qualified internal candidate would require months of time to ramp up to adjust to the new job. 

Earlier this month, we exploredTLD Group’s vision of creating a more interconnected and equitable health ecosystem by developing leaders who are collaborative change agents. In our next series of blogs, “Making The Case,” we will explore some specific steps we’re taking to achieve this goal. 

Leadership turnover has remained high over the past few years in the health ecosystem, with recent research by the American College of Healthcare Executives reporting an 18% turnover rate for CEOs. As executives leave, human resources (HR) leaders are left with tough questions around who will take their place. What does success and growth look like for their organization? How does a company find, and hire, an executive who wants to create the workforce of the future -  diverse, technologically competent, and global? Who, whether they are inside or outside of the company, is in a position to replace the incumbent? 

Many leaders take a passive approach towards their own development, often waiting for their manager or someone else in the organization to offer the opportunity for professional growth. Why wait? Advocating for your own development demonstrates a core leadership attribute — proactive interest in expanding your skill set in support of your company’s success. And, one of the most proven and efficient ways to enhance your effectiveness as a leader is to partner with an experienced executive coach.

As we grapple with the chaos of the past two years, it’s become clear that strategic decision-making is an important skill for leaders in all industries. The ability to analyze situations, data, and personal experiences to reach a solution keeps leaders prepared for even the most unexpected events — like a global pandemic.

For any organization, change is a natural part of day-to-day work. From employee transitions to industry innovations, change is inevitable. For leaders, adapting to change can be difficult if they don’t have the right mindset, tools, or capabilities to do so. The speed of change has rapidly increased over the years — such as the advent of telehealth and new digital technologies to support healthcare. In fact, the United States boasts the largest growing health industry in the world, consisting now of over 784,626 companies. With a 9.7% annual rate of growth, it’s more important than ever for leaders to master the art of change.