Trust is the backbone of any healthy organization. Without trust in self, colleagues, and leadership, organizations are unable to reap the rewards of effective working relationships and collaborations. This is especially true within healthcare organizations, where a lack of trust can result in lower quality patient care.
With the ongoing wave of resignations sweeping the country, healthcare employees are experiencing some of the highest levels of burnout. Nearly 3 of every 10 healthcare workers have plans to leave their jobs in the near future due to burnout. Increased turnover results in lower quality patient care—making employee health and well-being absolutely vital to the well-being of patients. Research suggests that strategically investing in efforts to foster worker well-being not only improves employee health but can also bring about beneficial business outcomes such as improved job performance (including increased productivity), and lower levels of employee burnout. To capitalize on these benefits we invite you to consider the important roles that organizations, leaders, and individuals play in creating workplace health and well-being and strategies for improvements.
In this timely article, we are sharing the unique and triumphant story of how Northeast Georgia Health System (NGHS) cultivated physician engagement despite the myriad challenges of COVID-19 by leveraging our Applied Physician Leadership Academy (APLA).
By Bob Sachs, PhD, Board Member of TLD Group & We Care Services for Children, formerly Vice President of National Learning and Development, Kaiser Permanente
As the board chair of a not-for-profit agency, We Care Services for Children, that provides mental health and developmental services for young children and their families in the San Francisco Bay Area, I am acutely aware that since the pandemic began, there has been an increase in the number of children and young adults with behavioral and mental health issues.
The pandemic has shaken up the very nature of work, making a lasting impact on organizations and business leaders across all industries. The biggest impact, however, has been felt by organizations that comprise the health ecosystem as they stepped up and rallied to respond to the challenges their communities faced during the pandemic. Many key players in the health ecosystem have illustrated what is possible when leaders from different organizations and diverse industry sectors collaborate to meet critical challenges and align around a shared purpose.
Significant societal issues including the pandemic, social injustices, and economic turmoil have forced every organization, its leaders, and its workforce to dive headfirst into a “new normal.” The health ecosystem, in particular, has been hit hard, having to reinvent the very nature of work to support their employees, patients, and communities with compassion — amid limited resources — through one of the most critical periods in our lifetimes. What are organizations doing to build their workforces’ capabilities to embrace the “new normal?”
Due to imminent societal and economic challenges, leaders from organizations spanning all industries are shifting their priorities in 2022. According to Gartner, approximately 60% of HR leaders’ number one priority in 2022 is to build critical skills and competencies. Consequently, there are key leadership development trends to stay on top of to ensure success within your organization in this new year and beyond. From the Great Resignation to increasing team effectiveness in hybrid workforces, we’re highlighting the top 11 leadership development trends for 2022.
As a firm dedicated to developing talent to execute strategy, we have broad experience in assessing and developing leaders to reach peak performance through our executive coaching programs. With each year, and as new global, economic, and societal changes accrue, we take note of the top goals our executive coaching clients achieved in the year prior as a prelude to what's to come.
The challenges faced by leaders today have dramatically intensified due to the myriad issues created during, and as a result of, the pandemic. Organizations are facing massive changes due to hybrid workforces, excess levels of stress, and the resulting Great Resignation as masses of leaders continue to voluntarily leave their jobs in search of better and more balanced opportunities. Reports state that about 60% of leaders feel worn out at the end of each day, which is likely indicative of burnout — a contributing factor to the Great Resignation.
Traditionally, executive coaching has been used to enhance leadership and organizational performance. However, since the pandemic, we are seeing more companies turn to coaching as a mechanism to reduce burnout, which when ignored can cause lasting effects on employee health and organizational performance. And given the statistics — according to Indeed, 52% of employees experienced burnout in 2021 — burnout has become a serious concern for leaders across all industries.
